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After Upgrade To Release 12.1.3 Users Receive "Function Not Available To This Responsibility" Error While Selecting Sub Menus Under Diagnostics (Doc ID 1200743.1)

APPLIES TO:

Oracle Application Object Library - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Checked for relevance on 22-MAR-2014
Error is shown when trying to access a submenu item under the Help menu > Diagnostics.

Navigation: 

Help > Diagnostics > Custom Code > Personalize 
or 
Help > Diagnostics > Examine

The Issue can occur from any form or from any responsibility.



SYMPTOMS


The following Error message is displayed when trying to access any sub-menu under the Help menu > Diagnostics:

"Function Not Available To This Responsibility. Change responsibilities or contact your System Administrator. "

 

CHANGES

Upgraded to 12.1.3
- or -
Applied Patch 9734709

CAUSE

This is expected functionality.

Access to the above Diagnostics sub-menu items can be controlled by the profile Utilities:Diagnostics or by security functions using Role-Based Access Control (RBAC). Whether or not a sub-menu item is available is checked on an "as-needed" basis by the system when the user selects the submenu item. If the menu item
is not available to the user, the message "
Function not available to this responsibility.
Change responsibilities or contact your System Administrator.
"

 

Please refer to the System Administrator‘s Guide - Configuration Release 12.1 for more information.

The changes are documented starting at [ page 523 ] and will explain what permission sets can be granted to make the Diagnostics menu available.

 

SOLUTION

1. Change the profile "Utilities : Diagnostics" to Yes at the appropriate level  (User / Responsibility).
2. Clear the cache.
3. Bounce the Apache.
4. Login and Retest the issue.

Alternatively, a permission set containing a permission for that item to a role can be granted, followed by assigning the role to the specific user. 

Please refer to the 
System Administrator‘s Guide - Configuration Release 12.1 for more information.

Please refer to the following for creation of a role as needed:

http://docs.oracle.com/cd/B53825_08/current/acrobat/121sasg.pdf


Oracle? E-Business Suite System Administrator‘s Guide - Security, Release 12.1 Part No. E12843-05
Chapter 2, Access Control with Oracle User Management

REFERENCES


PATCH:9734709 

After Upgrade To Release 12.1.3 Users Receive "Function Not Available To This Responsibility" Error While Selecting Sub Menus Under Diagnostics (Doc ID 1200743.1)