QC client install under windows 7 #595276 - 10/08/09 04:37 PM
Has anyone sucessfully installed the quality center client under windows 7?
When I try the active X objects fail to register. And I was hoping for some guidance from HP support.
However, HP inform me that support for QC under Windows 7 is an enhancment request.
Furthermore the HP Product marketing team say that the "expected time when QC to support Win7 is after the 2nd half of 2010."
Which translates to me as - we have no Access to Quality Center from now to sometime after June 2010.
I am wondering if anyone else has had a similar experience.
I have not yet given up on getting the the existing client installed on Windows 7 but since HP support is apparently useless on this I was wondering if this forum might offer some advice?
Post Extras:
ttguy Member
Reged: 01/28/09 Posts: 267 Loc: Canberra
Re: QC client install under windows 7 [Re: ttguy] #596551 - 10/14/09 04:31 PM
So I take back what I said about HP support being useless on this. My suport case got bumped to a higher level and a solution provided. Officially Windows 7 support for Quality Center is still "second half of 2010" but the following method was proposed by HP and worked for me to get QC9.2 client installed and running on Windows 7. The HP technician tested this method under QC10 too and reports it works. Kudos to KC from HP
Using QC with Win 7
Windows 7.0 includes many new security features to prevent users from accidentally damaging the windows installation. This in turn will prevent QC from being able to install properly. It is important to understand that in Windows 7, a standard user with administrator privileges is not equal to the built in administrator user.
Follow the instructions below to get QCclient to work with win7.
1. Ensure that User control accounts setting is disabled.
a. in the Windows globe>search for program and files> type UAC
b. click on the link to bring up the UAC.
c. Move the slider down to never notify.
d. Restart the computer.
2. Disable Data Execution prevention (DEP)
a. In the Windows globe>search for program and files > type CMD
b. Right click on the link and run as administrator.
c. In the command prompt type, Code:
bcdedit /set {current} nx AlwaysOff
d. Restart the computer.
3. Connect to the QCserver add-ins page
a. Download and install the QClientSideSetup
4. Launch IE and connect to Quality Center and should be able to work within QC.
5. Change the user control accounts setting back to the original setting and restart.
DEP will continue to be disabled as it prevents data execution which is required for quality center.
Post Extras:
boliver46 Junior Member
Reged: 02/06/02 Posts: 259 Loc: Toledo, Ohio USA
Re: QC client install under windows 7 [Re: ttguy] #596677 - 10/15/09 06:25 AM
thanks for the info! We are potentially looking at Windows 7, so this knowledge will help us greatly!
Reged: 08/04/04 Posts: 508 Loc: Wellington, New Zealand
Re: QC client install under windows 7 [Re: boliver46] #596807 - 10/15/09 05:22 PM
It should be no surprise that this is the same as getting QC to run in a Vista environment.. .. and there have been many posts repeating the ‘how can I run QC in Vista‘ question/answer saga.
Win7 is after all not too much more than Vista SP3.
Step II： 关闭DEP (Data Extension Prevention)
Step III：重新下载客户端组件
Step V：恢复UAC设置
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