首页 > 代码库 > Sharepoint online 无法邀请发送邮件排错一例

Sharepoint online 无法邀请发送邮件排错一例

公司使用office 365 e3,最近在做迁移,由于exchange online 暂时迁移排后,所以就准备sharepoint online,在sharepoint online 中可以邀请用户加入站点,简单的功能,但是sharepoint online 管理员说用户无法收到邮件。


最快的方法开case 找微软工程师,和微软工程师一起检查如下项目

1:sharepoint online 邮件发送,其实就是使用exchange online 发送

2:在邮件网关添加sharepoint online ip 



IP ADDRESS RANGES

URLS

42.159.34.0/27

*.sharepoint.com

42.159.38.0/23

*.sharepointonline.com

42.159.162.0/27


42.159.166.0/23


65.52.45.0/24


65.55.22.32/27


70.37.151.64/27


94.245.113.160/27


104.146.0.0/15


111.221.17.160/27


111.221.20.128/25


111.221.22.32/27


111.221.22.192/27


111.221.64.160/27


111.221.67.0/27


111.221.67.32/27


111.221.67.64/27


111.221.67.96/27


134.170.200.0/23


134.170.202.0/23


134.170.204.0/23


134.170.206.0/23


134.170.208.0/23


134.170.210.0/23


134.170.212.0/23


134.170.214.0/23


134.177.0.0/16


157.55.43.32/27


157.55.46.128/27


157.55.56.0/27


157.55.62.96/27


157.55.62.128/27


157.55.103.0/27


157.55.144.64/27


157.55.144.96/27


157.55.145.192/27


157.55.147.0/27


157.55.152.128/27


157.55.152.160/27


157.55.152.192/27


157.55.152.224/27


157.55.153.0/27


157.55.153.64/27


157.55.153.96/27


157.55.154.64/27


157.55.225.160/27


157.55.225.224/27


157.55.227.128/27


157.55.229.0/27


157.55.229.32/27


157.55.229.64/27


157.55.229.96/27


157.55.229.160/27


157.55.231.32/27


157.55.232.0/27


157.55.235.64/27


157.55.238.128/27


157.56.24.128/27


157.56.48.0/27


157.56.80.128/27


157.56.81.192/27


157.56.81.224/27


157.56.113.0/27


157.56.132.128/27


157.56.132.160/27


157.56.150.32/27


191.232.0.0/23


191.234.8.0/23


191.234.10.0/23


191.234.12.0/23


191.234.14.0/23


191.234.76.0/23


191.234.128.0/21


191.234.144.0/23


191.234.148.0/23


191.234.150.0/23


191.234.152.0/23


191.235.0.0/20


207.46.203.128/27


213.199.179.0/27


2a01:111:f402::/64


2a01:111:f402:a000::/64


2a01:111:f402:a001::/64


2a01:111:f402:a002::/64


2a01:111:f402:a003::/64


2a01:111:f402:a004::/64


2a01:111:f402:a006::/64


2a01:111:f402:a800::/64


2a01:111:f402:a801::/64


2a01:111:f402:a802::/64


2a01:111:f402:a803::/64


2a01:111:f402:a805::/64


2a01:111:f402:b000::/64


2a01:111:f402:c00::/64


2a01:111:f402:c01::/64


2a01:111:f402:1::/64


2a01:111:f402:1c00::/64


2a01:111:f402:180a::/64


2a01:111:f402:180b::/64


2a01:111:f402:180c::/64


2a01:111:f402:340a::/64


2a01:111:f402:340b::/64


2a01:111:f402:340c::/64


2a01:111:f402:400::/64


2a01:111:f402:800::/64


2a01:111:f402:940b::/64


2a01:111:f402:940c::/64


2a01:111:f402:940d::/64


2a01:111:f402:1000::/64


2a01:111:f402:1001::/64


2a01:111:f402:1801::/64


2a01:111:f402:1802::/64


2a01:111:f402:1803::/64


2a01:111:f402:1804::/64


2a01:111:f402:1805::/64


2a01:111:f402:1806::/64


2a01:111:f402:1807::/64


2a01:111:f402:1808::/64


2a01:111:f402:1809::/64


2a01:111:f402:2400::/64


2a01:111:f402:2401::/64


2a01:111:f402:2403::/64


2a01:111:f402:3400::/64


2a01:111:f402:3402::/64


2a01:111:f402:3403::/64


2a01:111:f402:3404::/64


2a01:111:f402:3405::/64


2a01:111:f402:3406::/64


2a01:111:f402:3407::/64


2a01:111:f402:3408::/64


2a01:111:f402:3409::/64


2a01:111:f402:8001::/64


2a01:111:f402:8002::/64


2a01:111:f402:8003::/64


2a01:111:f402:8004::/64


2a01:111:f402:8005::/64


2a01:111:f402:8006::/64


2a01:111:f402:8007::/64


2a01:111:f402:8800::/64


2a01:111:f402:8801::/64


2a01:111:f402:8802::/64


2a01:111:f402:9400::/64


2a01:111:f402:9401::/64


2a01:111:f402:9402::/64


2a01:111:f402:9403::/64


2a01:111:f402:9404::/64


2a01:111:f402:9405::/64


2a01:111:f402:9406::/64


2a01:111:f402:9407::/64


2a01:111:f406:8000::/64


2a01:111:f406:8001::/64


2801:80:1d0:1400::/64


3)添加@email.microsoftonline.com到白名单

4)禁用exchange online 的域目的为不适用exchange online

5)在exchange online 和本地exchange track center中还是找不到所发出的邀请的邮件

6)测试使用非公司邮件,例如hotmail ,gmail 都能够收到邮件

7)由于当前所有的测试用户都是基于本地目录同步到azure目录,检查每个测试用户的sharepoint profile中邮件地址都是正确的。

8)开始抓瞎,进行不停得测试,其中更换若干工程师,

9)考虑到目录同步问题,因此建立一个本地用户,分配邮箱,但是并不同步到office 365,发现该用户可以接收到邮件。


因此怀疑尽管没有exchange online,但是由于域名和本地域名一致,所以依旧使用exchange online 来发送邮件,同时exchange online认为此人为exchange online 内部用户,因此就发送了邮件,但是没有任何NDR提示。


生下来就比较容易,在exchange online 建立发送连接器,使用MX 记录寻址到我们邮件网关地址。

本地邮件服务器创建接收连接器。


测试一切正常,因此这个例子证明sharepoint online 依旧使用exchange online 来发送邮件,而不在意该域名是否被exchange online 使用,其实我个人认为是个微软设计上的问题。


希望遇到类似的问题,可以有所参考并有帮助。



 


本文出自 “微软技术” 博客,请务必保留此出处http://4763146.blog.51cto.com/4753146/1566177

Sharepoint online 无法邀请发送邮件排错一例